FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Everything you need to know before your visit to Love Live Light Healing Hub.
INFRARED SAUNA
WHAT IS AN INFRARED SAUNA?
Unlike a traditional sauna, which primarily heats the air around you, an infrared sauna uses infrared wavelengths to gently warm the body directly.
This creates a deeply warming and relaxing experience at a lower air temperature than many traditional saunas, making it a comfortable way to unwind, recover and take time for yourself.
WHAT TYPE OF INFRARED SAUNA DO YOU USE?
Our infrared saunas use full-spectrum infrared technology, incorporating near, mid and far infrared wavelengths.
Each wavelength penetrates to a different depth and creates a different infrared experience, allowing you to enjoy the benefits of full-spectrum heat within one session.
HOW HOT DOES THE SAUNA GET?
Infrared saunas typically operate at a lower air temperature than traditional saunas while still creating an intense, deeply warming experience.
The temperature will gradually build throughout your session, and you are always encouraged to listen to your body rather than feeling you need to tolerate a particular temperature or stay in for a set amount of time.
WHAT ARE NEAR, MID & FAR INFRARED?
Near infrared uses the shortest infrared wavelengths and is absorbed closer to the surface of the body.
Mid infrared penetrates further and is commonly associated with circulation and recovery.
Far infrared penetrates more deeply and creates the warming, perspiration-inducing experience most commonly associated with infrared sauna.
Our full-spectrum saunas combine all three wavelengths within one treatment.
WHAT IS CHROMOTHERAPY?
Chromotherapy uses different colours of visible light to create a calming and immersive sensory environment during your sauna.
You can select a colour to suit your mood or simply enjoy the changing light as part of your session.
WHAT SHOULD I WEAR IN THE SAUNA?
Wear whatever allows you to feel comfortable and relaxed.
Swimwear, shorts and a sports bra are popular choices. As the sauna is a private space, you can choose what feels most comfortable for you.
SHOULD I BRING A TOWEL?
Please check the details of your individual booking or membership before your visit, as towel provision may vary depending on your treatment or membership.
HOW OFTEN CAN I USE AN INFRARED SAUNA?
This depends on your individual tolerance, lifestyle and experience with infrared heat.
Some guests enjoy infrared sauna regularly as part of their wellness routine, while others prefer occasional sessions.
If you are new to infrared sauna, we recommend starting gradually, staying well hydrated and allowing your body to become accustomed to the heat.
CAN I USE THE SAUNA AFTER EXERCISE?
Yes. Many guests enjoy infrared sauna as part of their post-exercise recovery routine.
We recommend allowing your heart rate to settle after intense exercise and ensuring you are adequately hydrated before beginning your session.
DOES INFRARED SAUNA BURN CALORIES & SUPPORT CARDIOVASCULAR HEALTH?
Yes. Infrared heat raises your core temperature, increasing heart rate, circulation and metabolic demand as your body works to cool itself.
Research referenced by Clearlight has shown increased calorie expenditure during sauna use, which is why it’s a powerful addition to a wellness, recovery and longevity routine.
PRESSOTHERAPY
WHAT IS PRESSOTHERAPY?
Our Pressotherapy treatment uses Normatec dynamic air compression.
Specialist compression boots rhythmically inflate and release around the legs, creating a relaxing massage-like experience designed to support circulation and recovery.
It is particularly popular following exercise, travelling, long periods on your feet or simply when your legs feel tired and heavy.
WHAT DOES PRESSOTHERAPY FEEL LIKE?
Think of it as a rhythmic, progressive compression massage for your legs.
The boots gradually inflate and release in sections, creating a firm but comfortable pressure that moves up the legs.
Most guests find the treatment extremely relaxing.
WHAT ARE THE BENEFITS OF PRESSOTHERAPY?
Pressotherapy is commonly enjoyed as part of a wellness and recovery routine and may help to:
Support healthy circulation
Encourage lymphatic movement
Ease the feeling of tired or heavy legs
Support post-exercise recovery
Reduce temporary feelings of puffiness or fluid retention
Provide a relaxing, restorative experience
WHAT SHOULD I WEAR?
Wear comfortable clothing that allows the compression boots to fit easily over your legs.
Leggings, joggers or other lightweight clothing are ideal.
CAN I USE PRESSOTHERAPY AFTER EXERCISE?
Yes. Pressotherapy is particularly popular after training and exercise and is widely used as part of a recovery routine.
HOW OFTEN CAN I HAVE PRESSOTHERAPY?
This depends on your individual goals and how your body responds.
Some guests enjoy Pressotherapy occasionally when their legs feel particularly tired, while others incorporate it more regularly into their recovery and wellness routine.
HEALTH & SAFETY
ARE THERE ANY REASONS I SHOULDN'T USE INFRARED SAUNA OR PRESSOTHERAPY?
There are certain medical conditions, medications and circumstances where infrared heat or compression may not be appropriate or where medical clearance may be advisable.
Please read our Contraindications & Safety information before your first visit.
If you have an existing medical condition, are taking medication, have recently undergone surgery, are pregnant or are unsure whether a treatment is suitable for you, please speak with your doctor or healthcare professional before booking.
Your wellbeing always comes first. If you feel unwell or uncomfortable at any point during a treatment, stop and let a member of our team know.
BOOKINGS & CANCELLATIONS
HOW DO I BOOK?
All treatments can be booked online through our website or in person.
Simply choose your treatment, select an available date and time and follow the booking process.
CAN I RESCHEDULE MY APPOINTMENT?
Yes. Appointments can be rescheduled subject to our cancellation policy and availability.
Please make any changes more than 24 hours before your appointment wherever possible.
WHAT IS YOUR CANCELLATION POLICY?
We operate a 24-hour cancellation policy.
Appointments cancelled or rescheduled with less than 24 hours' notice may be charged at 100% of the appointment price, or the relevant treatment credit may be deducted where the booking was made using a membership, package or gift certificate.
The same applies to missed appointments and no-shows.
Repeated late cancellations or no-shows may result in online booking privileges being restricted.
WHAT IF I'M RUNNING LATE?
Please arrive in good time for your appointment.
If you arrive late, we may need to shorten your treatment so that the following guest's appointment can begin on time. We will hold your appointment for 15 minutes.
Depending on how late you arrive, it may no longer be possible to accommodate the treatment and the appointment may be treated as a late cancellation or no-show.
MEMBERSHIPS, PACKAGES & GIFT CERTIFICATES
CAN I USE A MEMBERSHIP OR PACKAGE TO BOOK ONLINE?
Yes. If your membership or package includes the treatment you would like to book, simply use the relevant code or account details during the online booking process.
CAN I SHARE MY MEMBERSHIP OR PACKAGE?
Unless specifically stated otherwise, memberships and packages are intended for the individual named on the account and are non-transferable.
Any guest or bring-a-friend benefits will be clearly stated within the terms of the individual membership.
CAN I BUY A TREATMENT AS A GIFT?
Yes. Gift certificates are available for selected treatments and values and can be purchased online or in store.
Please check the individual gift certificate for its validity period and redemption terms.
STILL HAVE A QUESTION?
If there is anything you're unsure about before your visit, please get in touch with the Love Live Light Healing Hub team and we'll be happy to help.
We want you to arrive feeling informed, comfortable and ready to enjoy your time with us.