FREQUENTLY ASKED QUESTIONS

Are you taking precautions in regards to COVID 19?

Absolutely, our Guest experience, safety, and wellness is our top priority.

Our sauna is made from Canadian cedar wood which is naturally antifungal and antibacterial. Infrared lighting and the sauna temperature are also natural disinfectants. We run the sauna at 55°C+ after each session to kill any potential bacteria.

We have also added additional time between each use to ensure all of our treatment rooms and equipment is thoroughly cleaned, using natural and organic disinfectants.

Will I be losing water weight after using the Infrared Sauna?

Yes, which will be regained upon rehydration. But the calories burned are real. As you relax in the gentle heat of our sauna, your body is actually hard at work pumping blood (increased heart rate), increasing circulation and producing sweat to cool you down. This results in a caloric burn!

How often should I have an Infrared Sauna?

The more the better! Based on your individual health and wellness goals, we recommend at least 2-3 times a week. For even better results, 4-5 times a week is recommended. We suggest you try the sauna immediately following your workout/fitness program to see the best weight loss results.

Is it true I am still burning calories up to an hour after my Infrared Sauna session?

Yes. By increasing your heart rate and core body temperature by 3 degrees in your session, it could take up to an hour to return to normal. We encourage you to stay active before or after your session if you want to maximize the calorie burn.

Am I allowed to infrared sauna if...? 

...I'm pregnant, under 18, have a fever, pacemaker, or have implants? 

Do not use if pregnant, you have serious inflammation, a fever, a communicable disease, acute bleeding, or intoxicated.

View all contraindications here.

Are your saunas near, mid or far infrared?

Our saunas are full-spectrum so they use a combination of all three!

Is infrared safe? Does it contain EMF?

Yes! Our saunas use the most effective and safe infrared heaters on the market. The EMF levels in our saunas will be mostly below 1mg when tested directly on the heater itself. Where you are sitting in the sauna, the EMF levels are virtually 0mg. The ELF levels in our saunas are 3 – 5 times below the threshold of concern.

What's Medical Grade Chromotherapy?

Our sauna also features medical-grade Colour Light Therapy. Colour Light Therapy is a method of treatment that uses the visible spectrum (colours) of electromagnetic light to restore balance to one's physiology. It is a centuries-old concept used successfully over the years to treat various diseases and ailments.

What happens if I need to cancel or change my booking?

No Problem, just cancel or reschedule your appointment via your confirmation email or drop us an email at least 12 hours prior to your appointment time and you won’t be charged a thing. Please note that after this time, late cancellations will be charged 50% of the treatment cost and cancellations made within 1 hour prior or no-shows will be charged 100% of the treatment cost as it is very difficult to fill the space. The cancellation limit per person is 6, after this you will no longer be able to make bookings via the website and will need to call us or pop in to make a booking.